What leaders can and should do when facing the unknown

    “There is a sacredness in tears. They are not the mark of weakness, but of power.” Washington Irving Two examples of tears at work Working with the leadership teams of two different companies, I experienced a stunning contrast of tears flowing at work. Both companies, employing several thousand employees each, are growing with […]

Negotiations and powerful soft skills

    “Let us never negotiate out of fear. But let us never fear to negotiate.” John F. Kennedy You can’t overestimate soft skills in negotiations The stories of people who have negotiated in extreme circumstances, like hostage negotiations or international peace treaties, are big sellers. These people do have an incredible wealth of knowledge […]